Privacy policy
How we collect, use, protect, and share personal information — and how we handle minors and parental consent.
Effective date: September 1, 2025.
Sections marked “Draft — pending legal review” are proposed additions for the Level Field Combine product and are awaiting counsel approval.
Summit Advisory, LLC, a limited liability company doing business as Level Field Hub (“Level Field Hub,” “LFH,” “Company,” “we,” “us,” or “our”), is committed to protecting the privacy and confidentiality of personal information entrusted to us.
This Privacy Policy explains how we collect, use, protect, and disclose information in connection with our website at levelfieldhub.com and its subdomains, Level Field Hub memberships and subscriptions, community platform participation, live coaching sessions, workshops, and events, and electronic communications and interactions. By accessing or using Level Field Hub, you agree to this Privacy Policy.
Scope
This Privacy Policy applies to:
- Website visitors
- Individuals who create accounts or purchase memberships
- Members, contributors, moderators, and community participants
- Participants in live coaching sessions or virtual events
- Individuals who communicate with us electronically or in writing
This policy does not apply to information processed solely on behalf of consulting clients where the client acts as the data controller.
Eligibility
Level Field Hub is open to individuals 13 years of age and older.
Children under 13 cannot create or hold their own account. A parent or legal guardian may create and manage a Level Field Combine account on behalf of an athlete under 13; the athlete does not receive their own login until they turn 13.
For any member under 18, a parent or legal guardian must own the account and provide verifiable parental consent before the account becomes active.
We do not knowingly collect personal information directly from a child under 13 except through an account created and managed by their parent or guardian with verifiable parental consent. If we learn that a child under 13 has provided information outside of a parent-managed account, we will delete it.
Note to counsel: this section replaces the prior “eighteen (18) years of age” eligibility language to reflect that the platform now serves minors aged 13 and older, and — through a parent-managed Combine account — athletes under 13.
Children and parental consent
Level Field Combine is built for youth athletes, and we treat a minor’s information with extra care.
- Accounts are parent-owned. A parent or legal guardian owns and controls a minor's account.
- Athletes 13–17 get their own login under the parent-owned account. Athletes under 13 do not get a login; the parent manages the account on their behalf.
- Verifiable parental consent is required before a minor's account is active. Activating a minor's account includes a one-time $1 charge to a parent or guardian's card. Charging a card and notifying the account holder is one of the verifiable parental-consent methods the FTC recognizes under COPPA, and we apply that same standard to confirm a real parent is approving the account. The $1 is non-refundable and is not a subscription.
- Parents stay in control. A parent can see their athlete's activity, approves the account before any college coach can make contact, and can review or request deletion of their child's information at any time.
- Data minimization. We limit the information collected from a minor to what is needed to operate the account and the recruiting features the family chooses to use.
- Messages involving a minor receive enhanced screening, and attempts to move a conversation off-platform or exchange personal contact details are blocked.
For more on the $1 verification, see our FTC notice.
Information we collect
We may collect the following categories of information:
Contact and account information
- Name
- Email address
- Username
- Account credentials
- Profile information
- Communication preferences
Membership and billing information
- Membership tier and subscription status
- Transaction history
- Billing information (processed securely through third-party payment processors; we do not store full payment card details)
User-generated content
If you submit, upload, post, or participate within the platform, we may collect:
- Posts, comments, submissions, uploads, and related metadata
- Participation in coaching sessions, workshops, and events
- Profile information associated with submitted content
User-generated content may be visible to other members within the platform.
Technical and usage information
- IP address
- Browser type and device information
- Log data
- Website usage information collected via cookies or analytics tools
We do not intentionally collect sensitive personal information unless voluntarily provided.
How we use information
We use collected information to:
- Provide and manage memberships and subscriptions
- Process recurring billing
- Operate and moderate the Level Field Hub community
- Review, publish, or remove submitted content
- Host and administer coaching sessions, workshops, and events
- Communicate important platform updates
- Improve platform functionality, security, and performance
- Enforce our Terms
- Conduct marketing, promotional, and advertising activities
- Comply with legal obligations
Profile information and user-submitted content may be used for marketing, promotional, and advertising purposes consistent with our Terms.
Where artificial intelligence tools are used, they operate under human oversight and are not used to make automated decisions affecting individuals.
Marketing communications
We may send:
- Administrative messages
- Account-related communications
- Service announcements
- Marketing emails
You may opt out of marketing communications at any time by using the unsubscribe link in the email. Transactional or account-related messages may still be sent as necessary.
Data sharing and disclosure
We do not sell personal information.
We may share information:
- With authorized personnel and moderators
- With service providers supporting hosting, payment processing, analytics, email communications, and platform operations
- In connection with marketing or promotional activities consistent with our Terms
- When required by law or legal process
User-generated content may be visible to other members of the platform.
Community participation and coaching disclaimer
Level Field Hub may host live coaching sessions, workshops, training discussions, and instructional content provided by contributors or members.
Participation in sports, training, or physical activity carries inherent risks.
Content shared during coaching sessions or community discussions reflects the opinions of the individual contributor and does not constitute medical, legal, or professional advice from Summit Advisory, LLC.
Users assume full responsibility for participation and any resulting outcomes.
Data security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we take appropriate steps to reduce risk, no system can be guaranteed to be completely secure.
Data retention
We retain information:
- For the duration of your membership
- As necessary to provide services
- As required for legal, regulatory, or operational purposes
User-submitted content may be retained and used consistent with our Terms even after account termination.
Your rights
Depending on jurisdiction, you may have rights to:
- Access personal information
- Request correction of inaccurate information
- Request deletion, subject to legal or contractual obligations
- Object to certain processing activities
Requests may be submitted using the contact information below.
International data transfers
If information is transferred across jurisdictions, appropriate safeguards are applied consistent with applicable legal requirements.
Cookies and analytics
Our website may use cookies and similar technologies to improve user experience, analyze website performance, and understand usage patterns. You may manage cookie preferences through your browser settings.
For details, see our Cookie policy.
Relationship to the Terms
Use of the Level Field Hub platform is also governed by our Terms, including binding arbitration and class action waiver provisions.
Changes to this policy
We may update this Privacy Policy periodically. The effective date will be revised accordingly.
Continued use of the platform after changes constitutes acceptance of the updated policy.
Contact information
Summit Advisory, LLC d/b/a Level Field Hub
5435 N Garland Ave, Ste 140-208
Garland, TX 75040
(214) 537-8430